Reconcile a bank, credit card, or petty cash account

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To ensure that your books are accurate, it's important to reconcile your bank, credit card and petty cash accounts.

In this example, we show you how to reconcile a bank or credit card account.

Reconciling an account is also called balancing an account.

To reconcile a bank or credit card account:

  1. Click the Gear icon > Reconcile.
  2. Click the Account drop-down arrow and select the account you want to reconcile.
  3. Click Reconcile Now.
  4. Open your bank or credit card statement.
  5. Check the Beginning Balance amount in QuickBooks against the statement's beginning balance. If they don't match, click Cancel, find out why they don't match, and resolve the problem before you reconcile the account.
  6. Enter the following information from your statement.
    1. Statement ending date
    2. Ending balance
    3. Service charge
    4. Interest earned
    5. Service charge and interest fields may not appear. If they do appear but there are no amounts to enter, you can leave these fields blank.

  7. Click OK.
  8. On the bank statement, find the first transaction; then find and select checkmark for the corresponding transaction in the Reconcile window. Downloaded transactions within the statement period are automatically selected.
  9. Do this for each transaction on the bank statement until you have selected the checkmarks for all of the corresponding transactions in the Reconcile window.
  10. When the selected transactions match your bank statement, the difference at the bottom of the Reconcile window equals zero.

  11. Keep the following in mind as you reconcile:
  12. If you're having trouble getting the difference to equal zero, you can:
    1. Make sure the statement information you entered when you started this reconciliation is accurate
    2. Make sure QuickBooks has the same number of cleared transactions as the statement. For example, in a bank account, if your statement has 11 checks and payments and your QuickBooks number is higher, then you have selected too many check or payment transactions. If the QuickBooks number is less than the statement number, then you missed selecting one or more check or payment transactions.
    3. Make sure the amounts of the cleared transactions are the same as the statement.
  13. If you're still having trouble getting the difference to equal zero, try these tips.
  14. When the difference equals zero, click Finish Now.
  15. If you are reconciling a credit card account, decide how you want to pay the bill. You can:
  16. To view the reconciliation report, find it in the list of reports and select it.
  17. Click Print.

When you select a transaction's checkbox, you mark it as cleared (tentatively reconciled). When you finish a reconciliation, the cleared transactions become reconciled. In registers, cleared transaction have a C in the reconciliation status column and reconciled transactions have an R.

See also

Find reconciliation errors

What if my QuickBooks opening balance doesn't match the opening balance on my statement?

Print a reconciliation report

Add or change a transaction during reconcile

Undo a reconcile session

Set up a petty cash account