Add or change security information

Your security information includes:

• Password – the password for your user ID (your login password)
• Security question– a list of security questions from which to choose
• Two-step verification – if enabled, requires you to enter a verification code sent to your cell phone and your password
• Phone – the phone number associated with your QuickBooks account
• Access history – displays a list with the locations, dates, and times you accessed QuickBooks

To change your password:

1. Click the Gear icon > User Profile.

If you don't see User Profile, you will need to update this information in Your Account. (Gear icon > Your Account > Personal Info tab > Your Sign In Info. See Change your user ID and password for instructions.)

2. Click Edit next to Password, and make your changes.
   1. Enter your new password.
   2. Confirm your new password by entering it again.
   3. Enter your current password.
3. Click Save.

To change your security question:

1. Click the Gear icon > User Profile > Security.

If you don't see User Profile, you will need to update this information in Your Account. (Gear icon > Your Account > Personal Info tab > Your Sign In Info. See Change email address or security question for instructions.)

2. Click Edit next to Security question, and make your changes.
   1. Select your security question from the drop-down list.
   2. Enter the answer to your selected security question.
   3. Enter your current password.
3. Click Save.

To enable two-step verification:

1. Click the Gear icon > User Profile > Security.

2. Click Turn on next to Two-step verification, and make your changes.
   1. Enter your cell phone number.
   2. Enter the answer to your selected security question.
   3. Enter your current password.
   4. Click Text my verification code.
3. Click Save.

To change your phone number:

1. Click the Gear icon > User Profile > Security.

2. Click Add your phone next to Phone, and make your changes.
   1. Enter your phone number.
   2. Enter your current password.
3. Click Save.

To view your access history:

1. Click the Gear icon > User Profile > Security.

2. At the bottom of the Security page, click View to see when and where you accessed QuickBooks.
3. Click Next to see the next page of access locations, dates, and times.
4. Click Prev to see the previous page of access locations, dates, and times.
5. Click Close when done.

See also

Edit contact and sign-in information

Change your user ID and password

Add or change security information

Display authorized applications