Change email address or security question

You have the option to update the email address or security question for your account by following these steps:

  1. Click the Gear icon > Your Account. (If you see User Profile instead of Your Account, see Add or change security information for instructions.)

  2. Click the Personal Info tab.
  3. Click Edit Personal Info.
  4. Scroll to the Sign In Info area at the bottom, and click Change to change your sign-in information.
  5. If asked to, confirm that this is your account by requesting and entering a confirmation code. Otherwise, click Continue to go to a secure page to make your changes. A new window opens in which you will need to sign in again. The Intuit Profile page opens in the new window.
  6. On the Intuit Profile page, click Edit next to Email address, make your change, and click Save to save it.
  7. Click the Security tab to go to the area where you change your password.
  8. Click Edit next to Security question, make your changes, and click Save to save them.
  9. Close the Intuit Profile window to return to QuickBooks.
  10. You will see the message, "If you've changed your sign in information, it has been updated. Click OK.

  11. If you changed your password, you must use your new password the next time you sign in.

See also

Change your user ID and password

Add or change security information