Missing statements

If the statement date is before the dates of transactions, QuickBooks thinks there is no need to create a statement.

What you can do

1. On the Statements page, change the Statement date, the Start date, or the End date and click Apply. Or, check the dates of invoices and other sales transactions for errors.
2. Correct the errors, if any, and create the statement again.

When you created the customer, if you selected Is sub-customer, you had the option of making transactions appear on the customer's statement, or its parent's statement.

What you can do

If you want the sub-customer to receive a statement directly:

1. In the navigation bar, click Customers.

2. Select the customer.
3. Click Edit.
4. In the Is sub-customer section, click Bill this customer.
5. Click Save.
6. Create the statement again.