Change an opening balance

  1. Open the register of the account that contains the opening balance you want to change. For example, to change the opening balance for a customer, open the Accounts receivable register:
    1. Click the Gear icon > Chart of Accounts.
    2. Select Accounts receivable (A/R).
    3. Click View register.
  2. Find the opening balance transaction in the register. It probably says "Opening Balance" in the Memo. You may need to limit the contents of the register to make it easier to find the transaction. How?
  3. Click Edit in the opening balance transaction to open it.
  4. Make changes to the transaction.
  5. Click Save and close.

The opening balance should be the first entry in the register. If you have never reconciled an account before, the opening balance will be the only transaction marked as reconciled (R).