What you should know before processing a credit card payment

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Before you process a credit card payment through the QuickBooks Payments, it's important to understand the following information.

You must ship within 24 hours

Visa and MasterCard association rules require that you don't charge the cardholder for the purchase until you ship the product (as opposed to charging the customer on the date the product was ordered or authorized).

Card does not need to be present

The credit card doesn't need to be physically present to authorize the transaction. Instead, you obtain the information over the Internet, over the phone, or by similar means. You just need the cardholder name, cardholder address, credit card number, card expiration date, and card security code.

This processing method gives you more flexibility (for example, you can accept credit card payments over the phone). However, if you use this method it also means that you, as the user of the processing account, take full responsibility for safeguarding against fraudulent transactions. To help reduce the amount of fraud, QuickBooks Payments performs an address verification check for each credit card transaction by comparing the customer address you enter with the credit card bank records. How does the address verification work?

The card number doesn't stay visible

After you process a credit card payment from a customer, the credit card information is stored in QuickBooks, but the card number doesn't stay visible to you. Intuit does this to protect your business by removing you from the scope of PCI compliance, ensuring the flow is not misused and that your customer’s payment information is more secure.

See also

QuickBooks Payments overview