QuickBooks Payments troubleshooting

QuickBooks Payments is available at an additional cost. Learn more and apply.

If something goes wrong, we're here to help. Here's what to do if you get an error.

• Troubleshoot card swipe problems
• Invalid card type
• Connection failed
• Declined credit card
• Authorization needed
• Invalid expiration date
• Cannot process
• Insufficient credit
• Invalid amount
• Invalid credit card number
• Invalid Merchant Information
• Not subscribed
• Not yet processed
• Referral needed
• Already settled
• Edit the recurring template behind the failed transaction
• Contact QuickBooks Payments support
• Cancel your QuickBooks Payments account

See also

QuickBooks Payments overview